FAQ

We have compiled list of frequently asked questions and answered all of them for you. If you don't see the question or answer you are looking for, please contact our support team or create a ticket on your profile.

General Questions
How much does my project cost?
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How much does my project cost?
Answer
Our prices depend on many factors. There is no specific price per type of website or app, each project is unique and has features that other projects might not have. Therefore we have created tools like(price calculator) for you to get an estimation of your project with just a few clicks, also if you want a better estimation with more precise prices you can create a profile and then create a project. By creating a project you answer to approximately 20 questions.
Are your websites mobile friendly?
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Are your websites mobile friendly?
Answer
Yes, every project we develop is made with mobile devices in mind (Responsive). It means that your website will look and feel smooth on wide variety of screen sizes, from smartphones and tablets to large desktop monitors.
Will i be able to make changes to my website after it is completed?
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Will i be able to make changes to my website after it is completed?
Answer
For most of our small scale projects we use CMS(content management system) called WordPress and yes it allows you to make changes to your websites, if your computer skills are on okay level.
For custom built websites and CRM solutions you will have to specify what exactly you want to change in the future so we can make those areas fully custom for you or any other administrator as we do not use WordPress or any other CMS for this type of website/app, we build these from scratch.
Why should you hire us?
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Why should you hire us?
Answer
There are many reasons, here are few:
1. We are affordable.
2. We are fast.
3. We build powerful websites.
4. Our team has more than 10 years of web development experience.
5. We will help you with other questions and problems like hosting.
6. We offer you the whole package development, design, hosting, content writing, etc..
7. You are the boss.
Will we need to have a meeting to discuss the project?
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Will we need to have a meeting to discuss the project?
Answer
In most cases no. If we need additional information after you have completed the online project form and recieved your estimations, we will try to contact you.
Usually, a meeting is only required for custom built projects or CRM solutions.
Billing Questions
What are your payment terms?
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What are your payment terms?
Answer
Usually we split the payment into 3 during the project. First is (25%) deposit. After design and layout approval second invoice (25%) is issued. And the third invoice (50%) is issued at launch.
Development Questions
How long does it take to build a Website, App, CRM, etc..?
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How long does it take to build a Website, App, CRM, etc..?
Answer
Once a project has been finalized(We have all the materials - images, texts, etc..), it usually takes anywhere from 3 days to 2 weeks depending on the difficulty level. Note: material gathering and content writing is usually the most time consuming part of the project.
How does the development process work?
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How does the development process work?
Answer
There are 6 phases in our development process.
1. Discovery -
2. Architecture -
3. Design -
4. Development -
5. Quality check/Testing -
6. Launch phase -
Does PointCyber provide content writing services?
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Does PointCyber provide content writing services?
Answer
Yes we do.
Other Questions
Do we offer web hosting services?
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Do we offer web hosting services?
Answer
We do not host websites directly. We offer reselling services and account maintenance. We will either help you set up your own hosting account and recommend the best solutions for you, or for a small fee we will will do everything for you, so you don't have to worry about another service.
Can I move my website to another provider after it's completed?
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Can I move my website to another provider after it's completed?
Answer
Yes, you can move at any time and if you require assistance our support team will help you with the transfer.